1. PAY DEPOSIT 
At minimum 80,000 yen deposit will be required before you place a bid. Please refer to below chart. If you intend to place multiple bids or request After Auction Service, please deposit voluntary amount of money in advance. Here is the list of Bidding vs Deposit required for your reference.
Highest Bid
Deposit Required
Less than JPY1, 000,000
Minimum JPY80, 000
JPY1, 000,000 - JPY1, 500,000
Minimum JPY100, 000
JPY1, 500,000 - JPY2, 000,000
Minimum JPY200, 000
JPY2, 000,000 - JPY2, 500,000
Minimum JPY300, 000
JPY2, 500,000 - JPY3, 000,000
Minimum JPY400, 000
More than JPY3, 000,000
Minimum 20% of highest bid
2. MAKE INQUIRIES 
If you need more detailed car information, please make inquiries together with a LOT NUMBER, CAR NAME , YEAR and YOUR Member ID . We will send requested information as soon as we can. Please note you can only inquire for upto five cars at a time.
3. SEND US YOUR BID VALUE AND INSTRUCTIONS 
Please inform us of your highest bid together with a LOT NUMBER, CAR NAME , YEAR and YOUR Member ID . Also please specify the conditions of the transaction including the terms of trade, delivery/shipping location and method. If the bid would be successful at a lower price, the lower price should be applied.

Your offered bid will be considered as car price only (5% tax excluded) unless you specify your term. Other charges such as 5% consumer tax, inland delivery, shipping expense, and agent fee will be charged on top of your successful bid.

Please inform us of your highest bid at least a day before the auction date. We cannot guarantee your bid when you inform your bid on the same day as the auction date.
4. ACTUAL BIDDING FOR CAR 
We will bid for the car up to your highest bid on your behalf. Good luck!

AUCTION GRADING : This is a car grading system assigned by auction centre as described below.
Auction Grade
Description
S
Brand new or rarely used.
9 - 5
Excelent to very good condition with low mileage .
4.5 - 3
Reasonable condition, normal mileage relative to vehicel age, may have minor damages.
2
Beter than rough condition, modified cars,
sometimes cannot pass regular test( depending on country of import ).
1
Rough condition.
A
Vehicle have been involved in accident, we will inform and state condition to customers .
A2
Accident-Repaired, but not a good repair.
A3
Accident-Repaired, but in good condition now.
A3.5
Accident-Repaired, but in very good condition now.
R
Damaged-Repaired.
RA
Light Damaged-Repaired.
XXX , O , ***,***
Damaged vehicles. It depends on the damage level to identify.
AUCTION GRADING (Vehicle Interior)
Auction Grade
Description
A
Excellent Showroom condition, Very Clean Interior.
B
Very good condition, Clean Interior .
C
Normal condition.
D
Dirty, Requires Cleaning.
AGENT FEE 
Member Grade
The number of cars purchased from us in last 2 months
Used car
Damaged car
5
Over 40
20,000 yen
30,000 yen
4
25 to 39
25,000 yen
40,000 yen
3
10 to 24
30,000 yen
50,000 yen
2
3 to 9
35,000 yen
60,000 yen
1
0 to 2
40,000 yen
70,000 yen
* All cars graded "***" or "x" are considered as damaged cars.
* Other charges such as inland delivery, shipping expense, and ocean freight will be charged separately from above agent fee.
* Please refer to "SERVICE & SHIPPING" to check other charges.
AFTER AUCTION SERVICE 
Vehicle Assessment Service JPY10, 000
Our experienced vehicle assessor will check your purchased vehicle. The report will be uploaded on your personal page with extra pictures.
Photo Service JPY5, 000
Our staff will take extra photos of your purchased vehicle.
 *Please request the service when you submit your bid.
*Above charges are not refundable.
*The assessment will be conducted under No-Claim Condition
PAYMENT  
Your payment has to be made within 72 hours after the issue of your invoice by Telegraphic Transfer. Please fax us the receipt of the remittance for confirmation. Delay of your payment without notice may lead to cancellation of your sales contract, in which case we will notify you by email.
CANCELLATION 
In case of your cancellation of purchased goods through auction agent, below amount will be collected as penalty.
Car Purchased Price
Penalty
Less than JPY1, 000,000 JPY80, 000
JPY1, 000,000 - JPY1, 500,000 JPY100, 000
JPY1, 500,000 - JPY2, 000,000 JPY200, 000
JPY2, 000,000 - JPY2, 500,000 JPY300, 000
JPY2, 500,000 - JPY3, 000,000 JPY400, 000
More than JPY3, 000,000 20% of purchased car price
CAUTION 
Please make sure you inform us of the correct lot number and bid price. Anna bears no responsibility for incorrect information supplied by you.
CLAIM EXEMPTION CLAUSE 
1. Anna is an intermediary agent between you and auction houses. Anna bears responsibility for problems only when it is obvious that they were caused under Anna,s negligence. All the vehicles are AS IS WHERE IS BASIS. Which means We pass the information of vehicle condition to you as provided to us by Auction houses and we Ship vehicles to you as it is to you, unless instructed by you to modify of change some part.
2. Below described problems will be exempted from any claims.
*Claims for vehicles purchased at lower than 200,000yen final bid.
*Mechanical problem for the vehicle driven more than 100,000 km.
*Mechanical problem for the vehicle over 10 years of use since its date of manufacture.
*Mechanical problem for damaged and repaired vehicles.
*Problems claimed after 8 days from the arrival of your purchased vehicle to designated place of destination.
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